How To Get In Touch
Some Common Questions
Here we have the answers to three of the most common questions. If the answer to your question is not listed below, then please use the floating chat / support function to the right. Live Chat is available Mon - Fri 9am till 5pm and around the clock when we have a live conference or trauma care event.
Here are some of our Top 5 Common Questions asked:
We record all of our live webinars so that everyone can access some great CPD on demand. We will edit the recording and publish this on our website within 24 hours of the live event.
The records are available to watch via the "WEBINARS" tab at the top of our website. Alternatively, following this link: www.traumacare.org.uk/webinars.
Please note that on occasion we may be unable to publish a recording of one of our webinars due to the sensitive nature of the content being presented. These webinars will be clearly advertised as "LIVE EVENT ONLY" to ensure you do not miss this.
To become a member of Trauma Care, simply take a look at our dedicated membership page. We have a few membership options to choose from to suit your needs.
The records are available to watch via the "MEMBERSHIP" tab at the top of our website.
You will also find some useful information on a few of the benefits to becoming a member of Trauma Care and how your membership will support the charity in achieving its aims and objectives.
Our Conference Recordings are only available to full Trauma Care members. The videos can be accessed via our dedicated Membership area. If you are a member, click on the "MEMBER LOGIN" button. Simply type in your username and password, which will take you to your membership area with all resources.
To become a member, follow the guidance provided in question 2.
No problem. You will need to login to the membership area to update your details.
Select the "MEMBER LOGIN" option at the top of the page, entering your username and password. Once logged in you will see a "Profile" icon to the top right of your screen that will take you to your user details. Simply update your details and save. This will automatically update your postal address.
In just a couple of clicks you can reset your password. Select the "MEMBER LOGIN" option at the top of the screen and this will provide you with a login pop-up. You will see an option for "Forgotten Password". This will then ask for your email address. Submit your request and you will receive an email with next steps.